Zycus Off Campus Drive 2023
| Job Role: |
Product Technical Analyst |
| Qualification: |
B.E/B.Tech/MBA |
| Batches: |
2022/2023 |
| Experience: |
Freshers (0-1 Years) |
| Salary: |
Rs. 4.5-5 LPA |
Detailed Eligibility Criteria :
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in 24 X 7 shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
As a Product Technical Analyst at Zycus, you will:
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
As a Spend Analyst at Zycus, you will:
- Serve as Spend Specialist/Procurement Anlyst on Zycus Procurement Performance Applications – Spend Analytics.
- Work with customer to gather requirements on Zycus application (Spend analysis).
- Perform procurement data categorization, spend data enrichment or Configuring products in Dev, Staging/UAT and Production environments and delivering software demonstrations.
- Work efficiently on database tools, Zycus products configuration / AI applications/ ETL configuration, MS-Excel, etc.
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
- Work on all aspects of deployment including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support.
- Work with the Project Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers.
- Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
- Perform Spend data mining to identify potential saving opportunities and support in value creation presentation for the customers
Job Requirement
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT/Sustainability/Environmental Sciences/Civil/Telecommunication/Electrical/AI ML/Data Science/IOT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities.
